Privacy policy

At Comfy Satin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and make purchases from Comfy Satin. By accessing or using our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns regarding your personal information, please contact us using the following details:
Phone: (332) 269-7884
Email: [email protected]
Address: Ste B, 12th Floor, 1212 6th Ave 3rd Floor, New York, NY 10036
Information We Collect
  • Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number. We only collect the information necessary to fulfill your order and provide customer support.
  • Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment method information. This information is securely transmitted and processed by our trusted third-party payment processors. We do not store your payment information on our servers.
  • Website Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns. This data is collected to analyze website performance, improve user experience, and optimize our services.
Use of Information
  • Order Processing and Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping and delivery, order confirmation, and customer support.
  • Communication: We may use your email address or phone number to communicate with you regarding your orders, provide updates on shipping status, respond to your inquiries, and send you relevant information about our products and promotions. You can opt out of marketing communications at any time by following the unsubscribe instructions included in the email or contacting our customer support team.
  • Analytics and Improvements: We may use website usage data to analyze trends, track user interactions, and improve the performance and functionality of our website.
Data Security
  • Data Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard security protocols and encryption methods to ensure the confidentiality and integrity of your data.
  • Third-Party Services: We may use trusted third-party service providers to assist us in delivering our products and services. These providers have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of your data.
Data Retention
  • Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
Third-Party Links
  •  External Websites: Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of those third-party websites before providing any personal information.
Children's Privacy
  • Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
Updates to the Privacy Policy
  • Policy Changes: We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates or changes will be posted on our website, and the revised Privacy Policy will be effective immediately upon posting.
Thank you for reviewing our Privacy Policy. We value your privacy and are committed to protecting your personal information. If you have any further questions or require assistance, please don't hesitate to contact us.