Terms of service

Welcome to Comfy Satin, your go-to destination for stylish and comfortable lingerie and sleep lingerie. These Terms of Service outline the rules and guidelines that govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these Terms of Service. If you have any questions or concerns, please contact us using the following details:
Phone: (332) 269-7884
Email: [email protected]
Address: Ste B, 12th Floor, 1212 6th Ave 3rd Floor, New York, NY 10036
General Terms
  • Age Restriction: You must be at least 18 years old or the age of majority in your jurisdiction to use our website and make purchases.
  • Account Creation: You may need to create an account to access certain features or make purchases on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Product Information: We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Ordering and Payment
  • Product Availability: All orders are subject to product availability. In the event that an item becomes out of stock after you place an order, we will notify you and offer a suitable alternative or a refund.
  • Pricing: Prices for our products are listed on our website and are subject to change without notice. We strive to ensure accurate pricing; however, errors may occur. If we discover an error in the price of a product you ordered, we will inform you and give you the option to proceed with the order at the corrected price or cancel the order.
  • Payment: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
Shipping and Delivery
  • Shipping: We strive to process and ship orders promptly. However, please note that shipping times may vary depending on the destination and shipping method selected.
  • Delivery: Once your order is shipped, the responsibility for the delivery lies with the shipping carrier. We will provide you with tracking information, if available, to track your shipment's progress.
Returns and Exchanges
  • Return Eligibility: We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Return Policy for detailed instructions on returning or exchanging items.
Intellectual Property
  • Ownership: All content on our website, including text, graphics, logos, images, product descriptions, and trademarks, is the property of Comfy Satin and protected by applicable intellectual property laws. You may not use, reproduce, modify, or distribute our content without our prior written consent.
Limitation of Liability
  • Disclaimer of Warranties: We make no warranties or representations about the accuracy or completeness of the content on our website. Your use of our website is at your own risk.
  • Limitation of Liability: In no event shall Comfy Satin or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.
Governing Law
  • These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.
Changes to Terms of Service
  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the changes constitute your acceptance of the revised Terms of Service.
Thank you for reviewing our Terms of Service. We appreciate your trust in Comfy Satin and look forward to providing you with high-quality products and exceptional service.